Custom Monogrammed T-shirt
Get your Death Head and Name Printed on your own custom T-Shirt
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Shipping Policy
Shipping Policy
Worldwide Shipping Available
Pattaya Pro Print Co., Ltd. (PPP) ships worldwide from Thailand.
Production timelines vary depending on the product type, quantity, customization requirements, and current production schedule.
Estimated Production Times
- Standard Apparel Orders: 14-21 business days
- Custom Teamwear & Club Orders: 14–30 business days
- Large Bulk Orders: quoted individually
- Specialty Products: quoted individually
Shipping Methods
Orders may be shipped via:
- DHL Express
- EMS Thailand Post
- Other approved carriers
Tracking information will be provided once the order has been dispatched.
Customs & Import Duties
Buyers are responsible for any import duties, taxes, customs fees, or local charges imposed by their country.
PPP is not responsible for delays caused by customs clearance or international shipping carriers.
Shipping Accuracy
Customers are responsible for providing accurate shipping information. Additional shipping charges caused by incorrect addresses may be charged to the buyer.
Refund Policy
Refund Policy
Custom Products
Because most PPP products are custom manufactured, personalized, or made-to-order, refunds are generally not available once production has begun.
Eligible Refunds
Refunds may be considered when:
- An item arrives damaged
- The wrong item was supplied
- The order cannot be fulfilled by PPP
All refund requests must be submitted within 7 days of delivery.
Review Process
Photos and supporting information may be requested before a refund determination is made.
Approved refunds will be issued to the original payment method.
Non-Refundable Items
- Custom apparel
- Personalized products
- Club merchandise
- Special-order items
- Downloadable products
- Services already performed
Cancellation / Return / Exchange Policy
Cancellation / Return / Exchange Policy
Order Cancellations
Orders may be cancelled before production begins.
Once production has started, custom orders cannot be cancelled.
Returns
Returns are accepted only for:
- Manufacturing defects
- Incorrect products supplied
- Shipping damage
Return requests must be submitted within 7 days of delivery.
Exchanges
PPP will replace products that contain manufacturing defects or production errors.
Exchanges are not available for:
- Incorrect size selections made by the customer
- Change of mind
- Customized items approved before production
Quality Commitment
PPP has produced thousands of garments, uniforms, teamwear items, promotional products, and custom apparel projects for clubs, businesses, organizations, and private clients worldwide. If a genuine production issue occurs, our team will work quickly to provide a fair solution.
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